News

A woman reads a book to two young children

Research 7 Jun 2023

When Child Care and Domestic Gig Workers Have Problems, Where Do They Turn?

A new study from Professor Julia Ticona and doctoral candidate Ryan Tsapatsaris uncovers the online spaces where domestic workers and their clients talk about using Care.com.

Technology & Society

Research 23 Aug 2022

Child Care Gig Workers Are Getting Scammed. Why Aren’t the Platforms Where Scammers Lurk Doing More About It?

Professor Julia Ticona spoke to domestic gig workers about the scams they face on the platforms where they find work and how they help one another avoid them.

Candid of Julia Ticona wearing a nametag and smiling at Dean Jackson

Faculty News 1 Apr 2022

Julia Ticona Named 2022-23 Center for Advanced Study in the Behavioral Sciences Fellow

As a CASBS fellow, she will work on a book project about labor platforms and domestic carework in the digital economy.

Technology & Society

Julia Ticona and the cover of her book, Left to Our Own Devices

Research 24 Jan 2022

Left to Our Own Devices: Coping with Insecure Work in a Digital Age

Julia Ticona's new book examines how gig workers use digital technologies like smartphones and laptops to navigate a precarious and flexible labor market, and how these technologies have transformed the way we work.