Mobile Interaction in Rwanda: Increasing Reach, Testing Use

Grant Number: 
United States Institute of Peace (USIP)
Date Range: 
01 Sep 2014 to 29 Feb 2016

Funded by the United States Institute of Peace (USIP), this project investigated a new tool to amplify the reach of NGOs’ media programs, as well as facilitated monitoring and evaluation of those programs. In line with USIP’s focus on innovation in promoting peacebuilding, it explored mobile Interactive Voice Response systems (IVR) technology for those engaged in peacebuilding, evaluated the usefulness of the platform for information dissemination and information collection, and evaluated the platform as a tool to improve monitoring and evaluation. Specifically, this project will explore how mobile phone technologies can 1) amplify the reach of radio programs; and 2) streamline monitoring and evaluation (M&E) of radio programs.