Fall 2020 IT Resources

PennOpen Pass

PennOpen Pass is now required for entry into any Penn building. PennOpen Pass is a daily symptom checker to reduce the risk of COVID-19 to the Penn community. If you have no symptoms and have not been in recent contact with someone who may have COVID-19, you get a Day Pass to enter Penn buildings. Otherwise, the tool will direct you to the next steps.For more information, please see this list of frequently asked questions about PennOpen Pass.

Visitors to the Annenberg School for Communication will need to complete PennOpen Pass each day and display the pass to the guard upon entry to the building.

PennOpen Pass is available currently only to those with a PennKey, though development is in progress to make it available to everyone. For visitors to the Annenberg School building without a PennKey, there will be a verbal attestation lane available.

Tools for Remote Productivity 

Annenberg faculty, students, and staff have access to the following online tools to facilitate remote productivity. For additional help with any of these, please contact support@asc.upenn.edu or call 215-573-8361 from 8am to 6pm.

Office 365 (Outlook, Word, Excel, Skype for Business, Teams)

PennO365 will allow you to use Microsoft’s productivity suite online or install applications on your local computer. Skype for Business and Teams have built in audio/video conferencing components including screen sharing. Teams is particularly powerful as a collaboration tool. For more information, please visit ISC’s how-to page for PennO365.


BlueJeans is a powerful videoconferencing suite that allows you to hold virtual meetings with up to 500 participants. For more information, please visit ASC’s BlueJeans Virtual Meetings page. BlueJeans also offers BlueJeans Events that allows for 1000+ participants.


Zoom is a powerful videoconferencing suite that allows you to hold virtual meetings with up to  300 participants. The University of Pennsylvania has a university-wide license with Zoom. Learn more at its Zoom resources page

Virtual Desktops

Annenberg faculty, staff, and students can use virtual desktops that will allow you to run a version of Windows 10 through your web browser or VMWare Horizon client. These virtual desktops will allow you to connect to your network drives (i.e. H: drive or other shared drives and printers) as well as access numerous library resources without having to log in to a VPN. 

Cloud Storage

Penn+Box is cloud storage solution that allows you to store, retrieve, and share files between computers and collaborators. For more information, visit ISC’s Penn+Box page. Microsoft OneDrive is another cloud storage option available through PennO365.

Forwarding your PennNet phone

Please find instructions here for forwarding your PennNet phone to an off-campus number. This will allow people phoning your office at Penn to reach you in a remote location.


Instructors teaching this semester, and students enrolled in classes at Penn, all have access to Canvas pages for their courses. Penn has produced this guide for faculty, staff, and TAs using Canvas. If you require assistance with your Canvas page, please contact ASCCanvasSupport@asc.upenn.edu.

Additional Support

Penn offersvirtual IT support for students. Click here to read about its 24x7 support by phone or email, with a focus on Zoom, BlueJeans, and Canvas.